Returns & Exchanges

At Fresh Sends, we want your home to feel just right, which is why we offer a 30-day return window for all unused decor and furniture. If your new piece doesn't perfectly fit your space, we'll help you find a solution that does.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Pack with Care

Place the items in their original packaging, ensuring all protective padding is included to prevent damage during transit.

3

Label and Ship

Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing